Payment Policy

Last Updated: July 27, 2025

At StarGen (“we”, “our”, “us”), we are dedicated to providing a smooth, secure, and transparent payment experience. This Payment Policy outlines the accepted payment methods, currency, security practices, and related details for transactions on our website.

1. Accepted Payment Methods

We currently accept the following payment methods for purchasing Tokens via our platform:

• Visa (credit and debit cards)
• Mastercard (credit and debit cards)

We do not accept cash payments or bank transfers at this time.

2. Payment Process

Payments on our website are exclusively for Tokens, which are immediately credited to your StarGen account upon successful completion of the transaction. The exact number of Tokens received and the associated cost are clearly displayed on the top-up page. By confirming your payment, you authorize StarGen to charge your payment method for the displayed total amount.

3. Payment Security

We prioritize your security by employing industry-standard payment gateways to process transactions securely.

• Your card information is encrypted and never stored on our servers.
• Our website utilizes SSL encryption to safeguard all personal and financial data transmitted through our site.

4. Currency

All transactions are processed in Great British Pounds (GBP, £), as indicated on our top-up page. International payments may incur additional currency conversion fees from your card provider.

5. Payment Issues

Should you encounter any issues during the payment process—such as transaction errors, declined payments, or processing failures—please immediately contact our support team at info@stargen.co.uk. Tokens will only be credited once your payment is fully received and confirmed.

6. Changes to Payment Policy

StarGen reserves the right to amend this Payment Policy at our discretion. Any modifications will be published on this page along with an updated “Last Updated” date. We encourage you to regularly review this policy to stay informed of any changes.

Contact Us

For further assistance or queries related to payments, please contact us:

Email: info@stargen.co.uk
Phone: +44 7599 035 935
Address: Blucher St, Birmingham B1 1WL, United Kingdom